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We reviewed Brinks against three other home security competitors, evaluated three of its home security plans and took note of all the positive and negative features. Brinks absolutely excels at customer service and smart home features, doesn’t require a landline, and offers the “fastest alarm response” right to your smartphone. But the company lacks in its diversity of contract options, availability of any kind of theft guarantee, and in its transparency of some key features and prices. Whether or not the security system is “easy on you” is up for interpretation. If you’re well versed in current technology trends and appreciate the involvement of your smartphone and touchscreen devices for your home, you’re in luck. Brinks Home Security is incredibly tech oriented and partners with the Nest brand for low maintenance, sleek tech options in the most basic Brinks package called “Nest Secure. ” These kinds of home automation features, which correlate with customer satisfaction according to J. D. Power’s survey, allow for your security system to be a hub for other smart devices, like automated locks and voice assistants. But they also might be more complicated than some people are looking for. Brinks may have everything you need for your home security system and it may be “tough on bad guys” with quick sensors and alarms, but it will likely only seem easy to those familiar with smart homes and smartphone technology.

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Protection One uses their own proprietary monitoring company to service clients. Customer service is important to themanda quick response, during an emergency, is their ultimate goal. If the alarm is triggered the monitoring system will attempt to call your or whomever is on your list of contacts after a short period of time lapses. Protection One does offer a panic button option for a break in or other emergencies. We wanted to review the various home security plans available to the consumer, so we navigated to the "monitoring solutions" page where there are options for residential plans or commercial plans. Clicking on the residential plans we expected to see choices between various levels of home security systems and services available, and the cost of each, like we do on many other home security websites.